ed4444 Privacy Policy

01 Information We Collect

ed4444 collects personal data through several distinct channels: directly from you when you register an account or make a deposit, automatically as you navigate and interact with the platform, and occasionally from third-party service providers such as payment processors and identity verification agencies. The categories of personal data we collect are described in detail below.

Registration and Account Data

When you create an ed4444 account, we collect the following information:

• Full legal name (as it appears on your government-issued identity document)
• Date of birth (used to verify that you meet the minimum age requirement of 18 years)
• Email address (used for account communications and identity verification)
• Mobile phone number (used for account security and transaction notifications)
• Residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or elsewhere)
• Username and encrypted password credentials

Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations and responsible gaming commitments, we may request and process copies of the following documents:

• National Identity Card (NID) issued by the Government of Bangladesh
• Valid passport (photo page)
• Bangladesh driving licence (front and reverse)
• Proof of address (utility bill or bank statement issued within the past 3 months)

Financial and Transaction Data

We collect data related to all financial transactions conducted on the platform, including:

• Deposit and withdrawal amounts and timestamps
• Payment method identifiers (bKash account number, Nagad number, Rocket number, Upay reference, Visa/Mastercard last four digits)
• Transaction reference numbers and processing status
• Account balance history

We do not store full card numbers, CVV codes, or complete mobile banking PINs. All sensitive payment credentials are handled directly by our PCI-DSS-compliant payment processing partners.

Technical and Usage Data

When you access the ed4444 platform, our servers automatically record certain technical information, including:

• IP address and approximate geographic location (city-level)
• Browser type, version, and language settings
• Device type, operating system, and screen resolution
• Pages visited, time spent on each page, and navigation paths
• Game sessions accessed, bet amounts placed, and game outcomes
• Session timestamps in Bangladesh Standard Time (BST, UTC+6)

Communications Data

If you contact our support team by email or live chat, we retain records of that correspondence, including the content of your messages, any attachments you provide, and the date and time of each exchange. This information is used solely to resolve your query and improve our service quality.

02 How We Use Your Data

ed4444 uses the personal data it collects for clearly defined, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The primary purposes for which we process your personal data are as follows:

03 Legal Basis for Processing

ed4444 processes your personal data only where a lawful basis exists for doing so. Depending on the specific purpose, the applicable legal basis will be one of the following:

• Contractual Necessity: The majority of data processing activities are necessary for us to fulfil our contractual obligations to you under the ed4444 Terms & Conditions — including creating and managing your account, processing your deposits and withdrawals, and providing access to games and betting markets.
• Legal Obligation: Certain processing activities — including identity verification, AML record-keeping, and retention of transaction logs — are required by law. We are obligated to conduct these activities regardless of your preferences and cannot offer an opt-out.
• Legitimate Interests: We process some data categories (such as technical usage data for fraud detection and aggregate analytics for platform improvement) on the basis of our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
• Consent: Where we send you optional marketing communications about promotions or seasonal events, we do so only on the basis of your explicit consent. You may withdraw this consent at any time by contacting our support team at support@ed4444.app or updating your communication preferences in your account settings.

04 Data Sharing & Disclosure

ed4444 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it securely and in accordance with applicable data protection standards.

Service Providers and Technology Partners

We work with a carefully selected group of third-party service providers who process data on our behalf in order to operate the platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, and card network partners (Visa, Mastercard) process financial transaction data to complete deposits and withdrawals.
• Identity verification providers: Third-party KYC and age-verification agencies process copies of identity documents to confirm your eligibility to use the platform.
• Game providers: Live casino operators including Evolution Gaming and Ezugi, and RNG slot providers including Pragmatic Play, NetEnt, Microgaming, and Spribe, receive session data necessary to deliver their respective games.
• Cloud infrastructure providers: Our hosting and database infrastructure providers store platform data in secure, access-controlled environments.
• Analytics providers: We use privacy-respecting analytics tools that process aggregated, anonymised usage data to help us understand how the platform performs.

Law Enforcement and Regulatory Bodies

ed4444 may disclose personal data to government agencies, law enforcement bodies, or financial intelligence units where we are required to do so by applicable law, court order, or regulatory obligation. This includes disclosures related to anti-money-laundering investigations, fraud investigations, and child protection matters. In all such cases, we disclose only the minimum data required to satisfy the lawful request.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of the ed4444 business, player account data may be transferred to the acquiring entity as part of the transaction. You will be notified by email if your data is to be transferred to a new data controller as a result of such an event, and you will be given the opportunity to close your account and request deletion of your data before the transfer takes effect.

05 Cookies & Tracking Technologies

ed4444 uses cookies and similar lightweight tracking technologies (such as local storage tokens and session identifiers) to operate the platform effectively, remember your preferences, and maintain the security of your session. This section explains the types of cookies we use and the purpose each serves.

We do not use third-party advertising cookies, retargeting pixels, or social media tracking scripts on the ed4444 platform. You may configure your browser to block or delete cookies at any time; however, blocking strictly necessary cookies may prevent you from logging in or using certain platform features correctly.

06 Data Retention

ed4444 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The table below summarises our standard retention periods by data category.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Data that has been anonymised and can no longer be linked to any individual is not subject to this Policy and may be retained indefinitely for aggregate statistical purposes.

07 Your Rights as a Data Subject

As a user of the ed4444 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at support@ed4444.app with the subject line "Data Rights Request". We will respond to all valid requests within 30 calendar days.

• Right of Access: You may request a full copy of all personal data ed4444 holds about you, along with information about how it is being used. This is provided free of charge in a commonly readable format.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to Erasure ("Right to Be Forgotten"): You may request that we delete your personal data. Note that certain data categories (particularly financial records) must be retained for legal compliance purposes and cannot be erased before the end of their mandatory retention period.
• Right to Restriction of Processing: In certain circumstances (for example, while a data accuracy dispute is being investigated), you may request that we restrict our processing of your data.
• Right to Data Portability: You may request that we provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You may object to the processing of your personal data where we rely on legitimate interests as our legal basis. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

08 Data Security

ed4444 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes the following safeguards:

• Transport Encryption: All data transmitted between your device and ed4444 servers is encrypted using 256-bit SSL/TLS 1.3. The ed4444 platform enforces HTTPS across all pages and connections.
• At-Rest Encryption: Sensitive data stored in our databases (including identity document scans and payment method references) is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within ed4444's internal systems is restricted on a strict need-to-know basis. All staff with access to player data undergo security awareness training and are bound by confidentiality obligations.
• Password Security: Account passwords are stored as one-way cryptographic hashes. ed4444 staff cannot view your password in plain text under any circumstances.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their accounts for an additional layer of login security. This option is available in your account settings panel at no cost.
• Fraud Monitoring: Automated systems monitor all accounts and transactions on a continuous basis for patterns consistent with fraudulent activity, account takeover attempts, and unauthorised access.
• Incident Response: In the event of a data breach that poses a risk to your rights and freedoms, ed4444 will notify affected users within 72 hours of becoming aware of the incident, in accordance with applicable data protection requirements.

While we make every effort to protect your personal data, no internet transmission or electronic storage system is 100% secure. We encourage you to use a strong, unique password for your ed4444 account and to avoid accessing your account on shared or public devices.

09 Third-Party Services

The ed4444 platform integrates with a number of third-party services to deliver payment processing, game content, identity verification, and platform analytics. When you interact with these services through the ed4444 platform, the relevant third party may process certain personal data in accordance with their own privacy policies. ed4444 is not responsible for the privacy practices of third-party providers, but we take reasonable steps to ensure that all partners we work with meet appropriate data protection standards.

Key third-party relationships that involve personal data processing include:

• Payment Partners: bKash Limited, Nagad, Rocket (DBBL), Upay, Visa Inc., and Mastercard International process transaction data to facilitate deposits and withdrawals. Their respective privacy policies govern the processing of financial data within their systems.
• Game Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session identifiers and bet data to deliver live casino, slot, and specialty game content within the ed 4444 platform.
• Identity Verification Providers: KYC partners receive copies of identity documents and process them solely for the purpose of confirming your age and identity. These providers are contractually prohibited from using your data for any other purpose.
• Cloud Infrastructure: Our hosting and database infrastructure providers store platform data in secure, access-controlled data centres. All infrastructure providers we use are bound by data processing agreements that include strict confidentiality and security requirements.

We do not embed social media plugins, advertising networks, or third-party tracking pixels anywhere on the ed4444 platform. Any link that takes you away from the ed4444 website to an external resource will be clearly identified, and the privacy policy of that external site will govern your data from that point forward.

10 Changes to This Policy

ed4444 reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates to our data processing practices, new legal or regulatory requirements, changes in the services we offer, or improvements in how we communicate our privacy commitments to you.

When we make material changes to this Policy, we will notify registered account holders by email at the address associated with their account at least 14 days before the changes take effect. A prominent notice will also be displayed on the ed4444 website during the notice period. The updated Policy will clearly state the date on which the revised version becomes effective.

Your continued use of the ed4444 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this Policy, you should stop using the platform and request account closure and data deletion by contacting our support team.

The version of this Privacy Policy currently published at https://ed4444.app/privacy-policy is the authoritative version and supersedes all previous versions. We recommend reviewing this page periodically to stay informed about how we protect your personal data.